AdTran | QA analytics for AdTran SBC Offerings | CallCabinet

Atmos delivers call recording & QA analytics for AdTran SBC Offerings

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Telcos, carriers, resellers, service providers, and end-users can now integrate Atmos call recording, QA and Analytics into their AdTran network offerings.

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Compliant Call Recording for Any AdTran SBC Offering

Service providers, resellers, and carriers depend on AdTran for their high-performing telecom products.

CallCabinet’s Atmos adds the critical components every organization’s telecom infrastructure needs: compliant call recording, quality assurance, and AI-driven analytics. Whether you’re an AdTran user or service provider, these vital features are compatible with AdTran hosted UCaaS offerings through Atmos.

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Compliance Legally Protects Everyone

The calls running through an organization’s telecom network represent a never-ending flow of legal concerns.

Protecting business and customer data requires that all call interactions are legally compliant. Policy violations that occur over the phone demand swift and proactive correction. Atmos provides call recording across any network with 256-bit AES encryption, meeting or exceeding compliance laws (PCI DSS, HIPAA, GDPR, MiFID II, Dodd-Frank and many more). We designed Atmos to meet and exceed the legal compliance needs of AdTran service providers and end-customers alike.

SCALABLE CALL RECORDING

Scalable Call Recording For AdTran

CallCabinet’s Atmos is a scalable, cost-effective, Cloud-based SaaS.

Atmos delivers critical features and services above and beyond call recording such as:

  • PCI redaction
  • Speech-to-text transcription
  • Emotive voice detection
  • Call progress tracking
  • Keyword / key phrase detection
  • Agent evaluation
  • Agent screen capture
  • Call metadata
 
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Atmos works with your AdTran solution even when it’s spread over multiple geographical locations.

 
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Multi-tenant Call Recording With AdTran and Atmos

Atmos easily deploys over your multi-tenant network, even if you use AdTran network services at one site and a different manufacturer at another.

Many companies find out too late that sharing call data from one site to another breaches compliance and security. We provide a unique “compliance share” feature that sends your call data over the Atmos Call Network within industry regulations. Unify your network compliance while increasing customer satisfaction, all through a cost-effective, scalable, month-to-month subscription.

Effortlessly With AdTran

Atmos Integrates Effortlessly With AdTran

Deploying traditional call recording solutions used to take weeks or months, but Atmos’ streamlined Cloud service eliminates the wait.

With a single script, Atmos integrates with your AdTran network in minutes. The vast Atmos Call Network is spread over 40 robust data centers worldwide and is self-maintaining. This frees your IT heroes to handle the critical tasks they already manage without having to service your call recording operation. As an end-user you’ll enjoy the ease of deployment, as a reseller or service provider you’ll finally be able to offer a complete call recording and QA solution that integrates and scales with turn-key simplicity.

Atmos For AdTran Benefits

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Call recording compliance for AdTran networks
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Synchronized agent screen and audio capture
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Supports multi-tenant deployment
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PCI compliance masking
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Easy integration across any AdTran environment
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Agent interaction management and evaluation
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Cloud-based Call Recording as a Service
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AI-driven voice and text analytics
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No hardware to deploy or maintain
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Share call-audio compliantly across multi-tenant organizations
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Cost-effective auto-scaling pricing
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Meets GDPR, MiFID II, HIPAA, Dodd-Frank & many other compliance regulations
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Fully customizable reporting and analytics
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Redundantly hosted and backed up at over 40+ global data centers
 
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