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Avaya Call Recording
Supported PBX Models

Supported Model | Unsure of your PBX? Do not see your PBX listed? Contact us now!

Digital Handsets
  • 2400 Series

    6400 Series

  • 8400 Series

    Call Master III (603E)

  • Call Master IV (603H)

    Call Master V (607A)

  • Call Master VI (606A)

    XM24 Module

  • 302B/C/D Console

     

IP Handsets
  • Compatible with all IP phones recommended by manufacturer
Digital Handsets
  • 7400 Series

    8400 Series

  • CallMaster I

    Call Master II

  • Call Master III

    Call Master IV

  • Call Master V

    302A/B/C console

  • 301B console

    9400 Series

IP Handsets
  • Compatible with all IP phones recommended by manufacturer
Digital Handsets
  • DT3

    2010

  • 2030

    2050

IP Handsets
  • Compatible with all IP phones recommended by manufacturer
Digital Handsets
  • 4400

    4400D

  • 4406D+

    4412D+

  • 4424D+

    4424LD+

IP Handsets
  • Compatible with all IP phones recommended by Manufacturer
Digital Handsets
  • 2400 Series

    6400 Series

  • 8400 Series

    Call Master III (603E)

  • Call Master IV (603H)

    Call Master V (607A)

  • Call Master VI (606A)

    302B/C/D console

  • 14xx Series

    9404

  • 9408

     

IP Handsets
  • 4601

    4602

  • 4602SW

    4606

  • 4610SW

    4612

  • 4620

    4620SW

  • 4621SW

    4622SW

  • 4625SW

    4630

  • 4630SW

    4690SW

  • 1616

    9608

  • 9611G

    9620

  • 9620C or L

    9621G

  • 9630G

    9640

  • 9640G

    9641G

  • 9650

    9650G

  • 9670G

    1603

  • 1608

    1616

Digital Handsets
  • 2400 Series

    6400 Series

  • 8400 Series

    Call Master III (603E)

  • Call Master IV (603H)

    Call Master V (607A)

  • Call Master VI (606A)

    302B/C/D console

  • 14xx Series

    9404

  • 9408

     

IP Handsets
  • 4601

    4602

  • 4602SW

    4606

  • 4610SW

    4612

  • 4620

    4620SW

  • 4621SW

    4622SW

  • 4625SW

    4630

  • 4630SW

    4690SW

  • 1616

    9608

  • 9611G

    9620

  • 9620C or L

    9621G

  • 9630G

    9640

  • 9640G

    9641G

  • 9650

    9650G

  • 9670G

    1603

  • 1608

    1616

Digital Handsets
  • 2400 Series

    6400 Series

  • 8400 Series

    Call Master III (603E)

  • Call Master IV (603H)

    Call Master V (607A)

  • Call Master VI (606A)

    302B/C/D console

  • 14xx Series

    9404

  • 9408

     

IP Handsets
  • 4601

    4602

  • 4602SW

    4606

  • 4610SW

    4612

  • 4620

    4620SW

  • 4621SW

    4622SW

  • 4625SW

    4630

  • 4630SW

    4690SW

  • 1616

    9608

  • 9611G

    9620

  • 9620C or L

    9621G

  • 9630G

    9640

  • 9640G

    9641G

  • 9650

    9650G

  • 9670G

    1603

  • 1608

    1616

Digital Handsets
  • MLX10

    MLX10 display

  • MLX20L

    MLX28 Display

  • MLX5

    MLX5 display

IP Handsets
  • Compatible with all IP phones recommended by manufacturer
Digital Handsets
  • 2400 Series

    5400 Series

  • 6400 Series

    9504**

  • 9508**

    14xx Series

  • 9404

    9408

  • 4406 (Magix)

    4412 (Magix)

  • 4424 (Magix)

    2010 (Index)

  • 2030 (Index)

    2050 (Index)

  • 20CC (Index)

    20DS (Index)

Note:
The 5400 series phones are only supported on the IP Office. This is per Avaya. * A separate component provided by Avaya is required to run Index phones with the IP Office. We have not tested our NGX with these components. ** IP Office 500 Soft Vers 7.0 or higher

IP Handsets
  • 4601

    4602

  • 4602SW

    4606

  • 4610SW

    4612

  • 4620

    4620SW

  • 4621SW

    4622SW

  • 4625SW

    4630

  • 4630SW

    4690SW

  • 5601

    5602

  • 5602SW

    5610

  • 5620

    9608

  • 9611G

    9620

  • 9620C or L

    9621

  • 9621G

    9630

  • 9630G

    9640

  • 9640G

    9641

  • 9641G<

    9650

  • 9650C

    9670G

  • 14xx**

    16xx**

Note:
Avaya IP Office documentation states that all 5600 and 4600 series phones are compatible with the Avaya IP Office PBX. **Avaya Office 500 only

Digital Handsets
  • Not applicable
IP Handsets
  • 4610SW one-X

    4621SW one-X

*Refer to the SIP chapter of the IPX Integration Guide for a list of supported Call Control events.

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