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Atmos, The Skype for Business Recording Revolution

The next generation of software applications is coming from the cloud. No ifs, ands, or buts about it! Microsoft has already introduced its Office 365 suite of products that gives any business, enterprise quality applications at a low monthly price. Now anyone who has...

Why Buy a Recording System When You Can Subscribe to One?

The expansion of regulatory compliance within general business is driving more organizations to invest in technologies to protect the business and their customers. This includes capturing all types of communication within an organization including emails, documents,...

The Customer Management System Revolution

Customer acquisition is on the mind of every business today. Creating a positive customer experience is paramount in earning customers and keeping existing customers in any business. According to a recent poll by Contact Center Magazine, “It takes 10 positive customer...