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The world’s first cloud-native compliance call recording software
10 Years in the Cloud
Over 5 Billion minutes recorded in 2020
Compliance for every industry
99.999% guaranteed uptime
The Future-Proof Call Recording Solution
Versatility for Every Enterprise
Today’s enterprises need infrastructure that’s as flexible as they are. CallCabinet delivers by decentralizing compliance and quality assurance, allowing businesses to operate at full capacity in multiple locations. Plus, it plays nice with your current technology, seamlessly integrating with virtually every communication platform and CRM.
Compliance to the Core
Critical compliance is built into CallCabinet call recording software, no matter where it goes. The platform is supported by data centers on 6 continents to meet global compliance and data sovereignty requirements, and redundant military-grade AES 256-bit rotating encryption and automated PCI redaction ensures your data remains secure.
Amplify Your Customer Experience
Robust, industry-leading QA features help you train agents and keep them at the top of their game. Powerful analytics allow you to track customizable metrics for teams and single agents. And our AI-powered keyword and emotion-detecting analytics quickly pinpoint pain and pride points to dramatically improve agent performance and CX.