Zoom Compliant Call Recording and Analytics
Businesses using Zoom Contact Center, Zoom Meetings, and Zoom Phone can leverage a unified solution for both compliance call recording and advanced conversation analytics capabilities.
Leverage CallCabinet’s platform to enhance any-sized Zoom contact center deployment capturing both audio and video recordings, accompanied by valuable metadata including:
- Zoom Call ID
- Queue Name
- Engagement ID
- Flow Name
- Consumer Display Name
- Wrap Code
- Agent Skill
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