The first secure and compliant cloud-based call recording solution has been launched by Call Cabinet™ Corporation, an international leader in the provision of enterprise call recording, agent evaluation and workforce optimization solutions. Based in Boca Raton, FL USA, Call Cabinet™ is a developer of innovative, flexible and cutting-edge cloud and premise-based call recording solutions for both TDM and VoIP environments. Developed using state-of-the-art CallCabinet™ call recording technology using the latest web-based technologies, the new CallCabinet solution harnesses the power of the Cloud to enable organizations to comply with the onerous requirements of the growing body of data and consumer protection legislation that’s radically transforming the business landscape around the world.
“For the first time, businesses of all sizes are able to become fully compliant from as little as $49 per month – a fraction of the traditional cost of an industrial-strength, secure and flexible call recording solution,” says Ryan Kahan, CEO, Call Cabinet™ Corporation. CallCabinet™ CallCabinet delivers complete flexibility, scalability and unlimited storage of all calls and other sensitive data without the need for any additional hardware or installation services. “The major difference between CallCabinet and other call recording solutions is that CallCabinet has been designed from the ground up to enable cloud-based architecture, regulatory compliance and integration with numerous switch, PBX and third-party providers,” Kahan explains.
The solution supports recording across multiple PBX sites or branch offices with the ability to search, sort and locate calls within seconds. Customer call data is stored redundantly in the cloud across multiple servers and geographical locations.
All recorded calls are 100% compliant and are individually secured and encrypted at source with a rotating encryption methodology that is unique and specific to each individual call.
Call Cabinet partners with PBX manufacturers and resellers to deliver its solutions to end-users.