Cisco UCM Cloud call recording integration

CallCabinet’s cloud-native compliance recording solution is fully integrated with Cisco Unified Communications Manager Cloud (UCM Cloud) and Dedicated Instance (DI) for Webex Calling.

Managed service providers can record enterprise-class users on UCM Cloud directly from the Cisco data center without the need for the customer to have on-premise equipment.

CallCabinet’s comprehensive Cisco solutions can be deployed quickly with a wide array of integration paths within the Cisco infrastructure. This allows managed service providers to provision customers through UCM Cloud using Cisco IaaS (Infrastructure as a Service), with the provisioning data being shared by CallCabinet’s platform in real-time.

Cisco UCM Cloud call recording anywhere you need it

Whether you’re an enterprise customer seeking a global UCM Cloud recording solution or a managed service provider delivering UCM Cloud, let CallCabinet provide compliant call recording, AI-driven voice analytics and automated QA to your UCM Cloud operation.

Callcabinet Cisco UCM Cloud
Ccllcabinet Managed service provider install

Managed service provider install

Deploy our Cisco UCM Cloud integration into the Cisco data center using Cisco IaaS and our Built-In-Bridge (BIB) call recorder.

Global reach

Global enterprises can deploy UCM Cloud alongside CallCabinet, ensuring redundancy and resilience through the Cisco IaaS network. This allows Cisco data centers to act as redundant global capture points.

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