Microsoft Teams Call Recording
CallCabinet Blog
Quality Assurance
Call Monitoring and QA Tools That Perfectly Match Business...
Conversations form a critical part of business and given the vast amount of communication ...
CallCabinet | August 17, 2023
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Industry Recognition
Microsoft Teams Call Recording
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AI Analytics
A Day in the Life: Call Center Quality Assurance
Running a call center is no small feat. With hundreds or even thousands of calls comi...
CallCabinet | October 8, 2024
Avaya
Compliant Cross-platform Call Recording for Avaya and Beyond
Communication tools must do more than just connect people – they need to adapt, inn...
Fayanne Serphos | October 1, 2024
Analytics, AI, Quality Assurance
What Are The Advantages of Cross-Platform Call Recording?
The ability to capture, analyze, and act on every conversation is more critical than ...
CallCabinet | September 25, 2024
Latest Posts
Industry first, compliant, cloud-based call recording solution launched
Call Recording
The first secure and compliant cloud-based call recording solution has been launched by Ca...
Ryan Kahan | 16, Jan 2015
CallCabinet Version 8: the Next Evolution in Call Recording Compliance
Call Recording
Historically, call recording may have been considered a luxury. However, as a result of in...
Ryan Kahan | 9, Sep 2014
Call Recording Compliance: The future has arrived
Call Recording
“This call may be recorded…” This hackneyed phrase will soon be a relic of the p...
Ryan Kahan | 9, Sep 2014
Call centre monitoring: merging compliance and service excellence
Call Recording
While the Consumer Protection Act and other existing legislation, such as the Electronic C...
Ryan Kahan | 13, Aug 2014