CallCabinet SaaS Call Recording and Quality Management
Recognized for Exceptional Innovation
BOCA RATON, FL. (SEPT 19, 2018) — CallCabinet announced today that TMC, a global, integrated media company, has awarded CallCabinet’s Cloud Based Call Recording and Quality Management SaaS Platform, CallCabinet a 2018 Communications Solutions Products of the Year Award. CallCabinet is one of the true cloud based Software as a Service Call Recording and Quality Management System that has recorded over 250 million calls as of July 31st of this year.
“CallCabinet is truly a disruptive business model and technology for the Contact Center Market,” stated Ron Romanchik, Chief Revenue Officer of CallCabinet. “Contact Centers traditionally spend millions of dollars on Quality Management platforms that are deployed locally in their environment, while forced to purchase or lease full systems based on their maximum capacity. CallCabinet changes the dynamic by offering an OPEX business model that allows the Contact Center to scale up or down, based on changing seat capacities, while only paying for the services they use. Because CallCabinet operates in the cloud, all services are virtual, thus lending itself to a more dynamic OPEX business model.”
Romanchik went on to say, “CallCabinet has been focused on partnerships with the leading cloud technology players and is sold through various service providers and ITSPs. At only a fraction of the cost for traditional platforms, CallCabinet offers the Contact Center more bang for the buck. We are changing the market and how customers view these types of investments.” CallCabinet is based in Boca Raton, Florida and markets its CallCabinet platform through various ITSP and Service Provider partners, throughout the world. You can find out more about CallCabinet and CallCabinet by visiting www.callcabinet.com.