Smarsh acquires
CallCabinet
This acquisition gives customers around the globe access to the industry’s only end-to-end communications data and intelligence platform for better compliance and business insights.
One Solution Across Any Deployment, Any Platform, Any Location
Become a Partner
Together, and to their mutual benefit, CallCabinet and its Partners are breaking down barriers and offering immediate accessibility to previously inaccessible markets and customers.
Partnering with CallCabinet enables Resellers, Channel partners, and Carriers to enhance their UC and voice offerings to their current customers and those vital new acquisition accounts.
Compliance Call Recording
From Dodd-Frank, MiFID II, and GDPR to POPI, PCI DSS, and many more, with CallCabinet your business automatically adheres to the latest regulatory developments as and when they happen. Set custom policies at a granular level and take complete control of your regulatory and policy compliance across your organization.
Automated Compliance Redaction
Automatically redact PCI DSS, PHI, and PII from the audio and transcription of every call to mask any type of sensitive information from unauthorized access according to your business requirements.
AI-powered Conversation Analytics
Let next-generation artificial intelligence unlock the business intelligence held within every conversation and across your organization. Deep machine learning and natural language processing work together to reveal sentiment, trends, and so much more for complete context.
Call Quality Assurance Tools
Individuals, teams, departments, or the entire organization can benefit from set triggers for automated alerts or notifications, workforce performance evaluation, and ensuring company-wide regulatory compliance from the same user-friendly interface.
Call Recording Data Migration
CallCabinet can assist your business with migrating recording data from any legacy or proprietary system you may have into the CallCabinet cloud for comprehensive analysis and extraction of insights on every conversation that has been stored.
Over 3 Billion calls recorded and counting
Global Technology Partnerships
From Cisco to Webex, Microsoft Teams, Zoom, and many more, CallCabinet’s solutions are certified to seamlessly integrate with all calling, conferencing, and contact center UC platforms allowing your business to operate globally with ease.
Solutions Per Industry
From the world’s most heavily regulated industries like Financial Services and Healthcare to Retail, Manufacturing, and Government, CallCabinet aggregates recording data into a unified user-friendly experience and transforms conversations into business intelligence.
