Call Recording Service | Atmos by CallCabinet

Atmos call recording service screenshot

Work-From-Anywhere Compliant Call Recording

Atmos by CallCabinet call recording logo

CallCabinet’s groundbreaking Atmos platform empowers the new frontier of decentralized contact centers with seamless call recording and powerful AI-driven analytics for next-level compliance and enhanced customer experience.

Call Recording as a Service (CRaaS)

Today, more than ever, your quality assurance and compliance requirements must be flexible enough to manage whatever the future looks like. Fortunately, CallCabinet’s award-winning Atmos platform makes compliant call recording seamless and straightforward, no matter where your work force is located.

The Ideal Cloud-based Call Recording Platform for Any Business

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Icon of call recorder for business

ENTERPRISES

Gather actionable business intelligence with the call recording solution that’s flexible enough to allow your team to work from anywhere securely.

Icon of call recording for contact centers.

CONTACT CENTERS

The seamless, work-from-anywhere call recording solution for perfecting CX and mastering compliance.

Icon of call recording service for hosted service providers.

SERVICE PROVIDERS

Offer your customers the industry-leading cloud-based call recording, QA, and analytics solution.

Icon of call recording service for carriers.

CARRIERS

Chances are that your enterprise customers need a call recording service for compliance and quality assurance. Bundle us in.

Your Contact Center in the Cloud

Our Atmos platform puts call recording, analytics, AI, and quality assurance where your enterprise needs it – everywhere.

Call Recording Solved and Evolved

CallCabinet’s innovative Atmos platform disrupted the entire call recording industry by offering the first true cloud-native call recording solution. And we haven’t looked back since. We’ve just kept on innovating.


Icon of secure voice data
Icon of secure voice data

Your Data: Always Yours & Always Secure


Icon of seamlessly migrate your legacy voice data to the Atmos cloud
Icon of seamlessly migrate your legacy voice data to the Atmos cloud

Cut the Cord with Swift & Easy Cloud Migration


Call recording free of limitations - Atmos integrates with every major phone system, UC platform or PBX such as Microsoft Teams, Cisco, BroadSoft and many more.
Call recording free of limitations - Atmos integrates with every major phone system, UC platform or PBX such as Microsoft Teams, Cisco, BroadSoft and many more.

Telephony Agnostic, Future-Proof Integrations

Our globally-hosted Atmos platform allows employees and managers to operate seamlessly, on-site or off. Customize your deployment to suit your enterprise’s precise needs and future-proof your call center and compliance solution today.

The open architecture of Atmos ensures that your call recordings and data will always be accessible to you. Our platform captures standard file formats, keeps them fully secure, and enables you to share voice data and business-critical analytics across your enterprise.

As creators of the first cloud-based online call recorder, we’re remarkably efficient in moving your legacy voice data into your global Atmos database. Get up and running in just a few hours, without the need for costly equipment!

Our call recording software solution was engineered for the future today. Being born in the cloud, Atmos is able to handle all kinds of phone systems across multiple locations for truly seamless, reliable performance.

Icon of call recordings anywhere

Seamless Call Recording Anywhere

Our globally-hosted Atmos platform allows employees and managers to operate seamlessly, on-site or off. Customize your deployment to suit your enterprise’s precise needs and future-proof your call center and compliance solution today.

Icon of secure voice data

Your Data: Always Yours & Always Secure

The open architecture of Atmos ensures that your call recordings and data will always be accessible to you. Our platform captures standard file formats, keeps them fully secure, and enables you to share voice data and business-critical analytics across your enterprise.

Icon of seamlessly migrate your legacy voice data to the Atmos cloud

Cut the Cord with Swift & Easy Cloud Migration

As creators of the first cloud-based online call recorder, we’re remarkably efficient in moving your legacy voice data into your global Atmos database. Get up and running in just a few hours, without the need for costly equipment!

Call recording free of limitations - Atmos integrates with every major phone system, UC platform or PBX such as Microsoft Teams, Cisco, BroadSoft and many more.

Telephony Agnostic, Future-Proof Integrations

Our call recording software solution was engineered for the future today. Being born in the cloud, Atmos is able to handle all kinds of phone systems across multiple locations for truly seamless, reliable performance.

Trusted By Industry Leaders

Because flexibility will always be mission critical.

Logo of LGI Homes uses CallCabinet
Logo of Nissan uses CallCabinet
Logo of Nestle uses CallCabinet
Logo of Toyota uses CallCabinet
Logo of Ford uses CallCabinet
Logo of StanLib uses CallCabinet
Logo of Samsung uses CallCabinet
Logo of Alfa Insurance uses CallCabinet
Logo of BMW uses CallCabinet
Logo of Multichoice uses CallCabinet
Logo of Mix Telematics uses CallCabinet
Logo of Life Storage uses CallCabinet
Logo of Honda uses CallCabinet
Logo of Barloworld Automotive uses CallCabinet
Logo of Experis uses CallCabinet
CallCabinet-Client-Logos-ADIB
CallCabinet-Client-Logos-Global-Industrial
CallCabinet-Client-Logos-LinkedIn
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CallCabinet-Client-Logos-Resort-World-Casino
CallCabinet-Client-Logos-VIA

We’re pleased to see CallCabinet’s Atmos solution benefit from being built and run on Microsoft Azure. Online and mobile collaboration has experienced rapid adoption and with it the need for global compliance. CallCabinet, combined with Microsoft Teams, helps ensure global compliance for customers and complements the use of Teams across their enterprise.

Mike Ammerlaan, Director of Microsoft 365 Ecosystem Marketing at Microsoft Corp

Businesses worldwide are responding to increased regulatory and compliance obligations. CallCabinet’s Atmos integration benefits Cisco users by providing a highly secure, compliant recording solution. This will provide businesses with an advanced solution that will help customers meet those requirements while enabling them to leverage their voice data across their organization.

Jamie Palmer, Senior Director of Strategy, Webex Calling

We’re pleased to see CallCabinet’s Atmos compliance video recording solution benefit from being built and run on Microsoft Azure. Collaboration over Microsoft Teams Phone and virtual meetings has experienced increased adoption in the past 18-months, and with it, the need for global compliance. CallCabinet, combined with Teams, helps ensure global compliance for customers, and complements the use of Teams across their enterprise.

Pete Daderko, Director of Product Marketing, Microsoft Teams Phone at Microsoft

The benefits of Atmos are enormous. We really didn’t approach call recording prior to discovering CallCabinet. Previous systems were extremely expensive, and for most of our partners, it was way out of their price range. Atmos is easily affordable, keeps you compliant, and has the most innovative approach to QA.

Michael Evanisko, CTO, 888VoIP & CloudCo

The software is VERY easy to use and never misses a beat when connected through skype. The quality of the recording is superior to any other software that I’ve used over the past years. I’ve really been enjoying the call auditing aspect of the software and its gone a great way towards training others!

George B., Manager – Business Development

Powerful Compliance and Analytics Features

Global Cloud Infrastructure

The Atmos cloud is supported by data centers across 6 continents allowing you to universally meet global compliance and data sovereignty requirements securely.

Icon of Atmos AI-powered voice analytics.

AI-POWERED VOICE ANALYSIS

An integrated, constantly-learning AI automates and streamlines review processes, detecting relevant words, phrases, and emotions, and predicting actual business outcomes.

Icon for streamlining customer experience optimization with quality assurance.

CUSTOMER EXPERIENCE OPTIMIZATION

Streamline your quality assurance processes, quickly resolving disputes, identifying training needs, and maintaining compliance while constantly perfecting your CX.

Icon of Atmos' PCI-DSS compliance feature.

SEAMLESS PCI COMPLIANCE

The Atmos platform is able to automatically scrub sensitive credit card, social security, national insurance numbers, and personal data from transcripts so you never have to worry again.

Icon to improve agent performance with screen capture and desktop video recording.

IMPROVE YOUR TEAM

Rich data analytics provide metrics and oversight to track agents and help them improve. You can even record their screens to see what they see and monitor their performance in context.

Real-Time Global Compliance

Atmos instantly provides audio recording, text transcription, AI-driven data redaction, and 256-bit AES encryption for every kind of audit trail

Fits What You Already Use

No call recording platform delivers the kind of seamless integration that Atmos does. It integrates with the widest array of PBX and UCaaS brands, including Cisco, Microsoft Teams, Metaswitch and Netsapiens. No need to guess. Schedule a demo today!

Image of Atmos by CallCabinet integrations with Cisco, Microsoft Teams, BroadSoft, Netsapiens,  and many more.

The Call Recording Service of Tomorrow

Atmos is ready for the future of compliance recording today.

Atmos by CallCabinet call recording logo

  • Cloud-native
  • Relentlessly compliant
  • Work-from-anywhere
  • Redundantly secure
  • AI-powered analytics
  • You own your data

Deploy it Today

As the original cloud-based online call recorder solution, Atmos is insanely easy to implement in a matter of hours.

Industry Recognition

Proud recipient of these awards from respected industry associations.

Image: CallCabinet receives ITExpo 2015 Best in Show Award
Image: CallCabinet receives TMC 2018 Cloud Computing Excellence Award
Image: CallCabinet receives TMC 2017 Contact Center Technology Award
Image: CallCabinet receives 2017 Internet Telephony Product of the Year Award
Image: CallCabinet receives 2016 ITExpo Best in Show Award
Image: CallCabinet receives TMC 2017 Communications Solutions Product of the Year Award
Image: CallCabinet receives TMC 2020 Communications Solutions Product of the Year Award
Image: CallCabinet receives TMC 2020 Unified Communications Product of the Year Award
Image: CallCabinet receives 2020 Internet Telephony Product of the Year Award
Image: CallCabinet receives TMC 2021 Unified Communications Product of the Year Award
Image: CallCabinet receives 2021 Internet Telephony Product of the Year Award
Image: CallCabinet receives TMC 2019 Contact Center Technology Award
Image: CallCabinet receives TMC 2016 Communications Solutions Product of the Year Award
Image: CallCabinet receives 2016 Internet Telephony Product of the Year Award
Image: CallCabinet receives TMC 2018 Cloud Computing Security Excellence Award
Image: CallCabinet receives 2015 Internet Telephony Skype for Business Pioneer Award
Image: CallCabinet receives 2019 Hosted VoIP Excellence Awards
Image: CallCabinet receives TMC 2019 Communications Solutions Product of the Year Award
Are you a carrier or managed service provider?

ARE YOU A CARRIER OR SERVICE PROVIDER?

We’ve developed Atmos with you in mind.

Make Smarter Calls With Atmos