CALLCABINET CALL RECORDING VIDEOS
ATMOS CALL RECORDING HOW-TO VIDEOS
Creating New Users in Atmos
This video provides administrators a step-by-step guide for creating new users in Atmos.
Atmos Homepage Introduction
This video explains how users can interact with the Atmos Call Recording Homepage.
Atmos Customer Log Page Introduction
This video shows users how to track customer (user) activity for audit purposes, which includes call, call sharing instances, login’s/logout’s, agent creation and deletion, heartbeat deletions, and more.
How to use the Advanced Call Filtering Feature
This video provides a detailed overview of you can quickly and easily isolate and review calls with Atmos’ new advanced call filter feature. The updated call filter feature is available on the Call Listing page.
How to Share Calls Securely and Compliantly in Atmos
This video reviews how to securely and compliantly share a call recording without downloading the call file. This ensures your call recordings are safe, secure in the Atmos Cloud platform.
Atmos Speech Analytics How-To Videos
Atmos Analytics Powered by AI
Your call recordings hold the largest collection of untapped customer data. Atmos Analytics by CallCabinet uses powerful AI to analyze each call recording. Utilizing automated conversation analytics, Atmos rapidly processes thousands of conversations to capture caller sentiment and emotion. Put your call recordings to work for your business and supercharge your customer experience with Atmos Analytics by CallCabinet.
ATMOS ANALYTICS PART 1
Atmos Analytics Part 1 of Part 4 how-to video series. This segment will provide a step-by-step overview of the Analytics Overview page. The Overview page is your launch point for searching your call recordings with Atmos Analytics.
ATMOS ANALYTICS PART 3
Atmos Analytics Part 3 of Part 4 how-to video series. This segment will provide a step-by-step overview of pre-set applications within Atmos Analytics.
ATMOS ANALYTICS PART 4
Atmos Analytics Part 4 of Part 4 how-to video series. This segment will provide a step-by-step overview of the call filters that make up our applications, how to hone the call filters to ensure your data is accurate, and how to create new applications and call filters.