As a Cisco preferred partner, CallCabinet’s Atmos Solution integrates seamlessly with Cisco systems to bring award-winning interaction compliance, quality assurance, agent evaluation, and analytics to enterprises of any scale.
Atmos supports the following Cisco Call Recording methodologies.
Cisco CUCM Call Recording
Through Cisco Built In Bridge technology, Atmos can integrate with CUCM whether it’s on-premise or hosted.
Cisco HCS Recording
Atmos offers multiple methods of CISCO HCS Call Recording. Our solution has been designed from the ground up to provide true cloud, multi-tenant solutions that are perfect for carriers and service providers.
Cisco CUBE Recording
Atmos fully supports Cisco Cube Technology and provides a self-provisioning and complete integration into Cisco’s SIPRec call recording.
Rigorously tested for Cisco compatibility, CallCabinet’s Atmos Cloud Call Recording and Quality Management Solutions are fully supported on All Cisco platforms.
Atmos uses a flexible SaaS pricing plan allowing SMBs and Fortune 100 enterprises alike to adopt Atmos dynamically, scaling as needs grow. What’s more, Atmos is Designed for frictionless integration into your Cisco environment.
Atmos provides call recording in full-time or on-demand with encrypted, 256-bit AES encryption, meeting or exceeding compliance laws (PCI DSS, HIPAA, GDPR, MIFID II, Dodd Frank and many more).
Is your Cisco platform off-site? Cloud-based Atmos works with your Cisco solution wherever it resides.
With the addition of Atmos Screen Capture, recordings are expanded to include all screen interactions which are captured and encrypted as well as synched with the audio portion of the interaction.