Cisco Call Recording - Cloud Call Recording for Cisco Systems
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Cisco Call Recording, Quality Assurance, Analytics & AI Solutions

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As a Cisco preferred partner, CallCabinet’s Atmos Solution integrates seamlessly with Cisco systems to bring award-winning interaction compliance, quality assurance, agent evaluation, and analytics to enterprises of any scale.

Supported Architecture

Atmos supports the following Cisco Call Recording methodologies.

Cisco CUCM Call Recording

Cisco CUCM Call Recording

Call Manager

Through Cisco Built In Bridge technology, Atmos can integrate with CUCM whether it’s on-premise or hosted.

Cisco HCS Recording

Cisco HCS Recording

Cloud Recording

Atmos offers multiple methods of CISCO HCS Call Recording.  Our solution has been designed from the ground up to provide true cloud, multi-tenant solutions that are perfect for carriers and service providers.

Cisco CUBE Recording

Cisco CUBE Recording

SIPRec

Atmos fully supports Cisco Cube Technology and provides a self-provisioning and complete integration into Cisco’s SIPRec call recording.

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Rigorously tested for Cisco compatibility, CallCabinet’s Atmos Cloud Call Recording and Quality Management Solutions are fully supported on All Cisco platforms.

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Key Benefits

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Flexible Pricing

Atmos uses a flexible SaaS pricing plan allowing SMBs and Fortune 100 enterprises alike to adopt Atmos dynamically, scaling as needs grow. What’s more, Atmos is Designed for frictionless integration into your Cisco environment.

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Vast Compliance

Atmos provides call recording in full-time or on-demand with encrypted, 256-bit AES encryption, meeting or exceeding compliance laws (PCI DSS, HIPAA, GDPR, MIFID II, Dodd Frank and many more).

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On/Off Premises

Is your Cisco platform off-site? Cloud-based Atmos works with your Cisco solution wherever it resides.

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Watch And Listen

With the addition of Atmos Screen Capture, recordings are expanded to include all screen interactions which are captured and encrypted as well as synched with the audio portion of the interaction.

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Atmos For Cisco Features

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Call Recording Compliance for Cisco Solutions of any size
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Supports both hosted & premise-based Cisco systems
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Complete Agent Interaction Management
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Fully Customizable Reporting and Analytics
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Synchronized Agent Screen and Audio Capture
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PCI Compliance Masking
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Advanced and thorough Analytics
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Cloud-Based Mobile Recording
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Meets GDPR, MIFID II, HIPAA, Dodd Frank & many other Compliance Regulations
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Supports UCM, UCS & other platforms
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Five-Nines Reliability (99.999% availability)
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