Complete Zoom Platform Compliance Call Recording and Analytics Solutions
Businesses worldwide utilizing Zoom Contact Center, Zoom Meetings and Zoom Phone can take advantage of a single solution for compliance call recording and advanced conversation analytics capabilities. Don’t forget to find us in the Zoom App Marketplace!
End-to-end call recording for Zoom Contact Center, Meetings and Phone
By capturing, securely storing, and analyzing all of your calls, CallCabinet’s pioneering compliance call recording solutions are enabling the most complete compliant call recording solution with unrestricted business analytics and intelligence across all 3 Zoom UC platforms.
CallCabinet bridges the compliance and analytics gap for the Zoom hybrid workforce, wherever and whenever they are working, including in the world’s most heavily regulated industries.
And, should your organization still be transitioning from on-premise to cloud recording while using Zoom, you can harness CallCabinet’s cloud-native capabilities to complete your digital transformation at your own pace.
Granular Recording Permissions Control
CallCabinet completely supports and ingests all Zoom recording capability which lets you control and set recording preferences according to regulatory demands and company policies.
Zoom Phone only conversations or as part of a Zoom Meetings conference, all Zoom Phone audio data is captured and stored securely for retrieval, reporting and indepth analysis using the meta data attained.
Choose who gets recorded, capture audio, video in multiple formats as well as stop/start recording as needed.
Zoom Contact Center
Capture audio and video recording with useful metadata such as Zoom Call ID, Queue name, Engagement ID, Flow Name, Consumer Display Name, Wrap Code, and Agent Skill.
End-to-end Call Recording and Analytics
- Powerful artificial intelligence (AI)
- Next-gen conversation analytics
- Natural Language Processing (NLP)
- Specialized machine learning
- Sentiment and emotion analysis
- Trend, pattern monitoring
- Business intelligence dashboards customizable to your specific industry
- Automated notifications/alerts (specific to business intelligence reporting)
- And much more
Accelerate Digital Transformation
Modernize your business call recording and amplify what your recording data can do for you. With CallCabinet your organization can safely and compliantly migrate all legacy and proprietary recording data to the CallCabinet cloud for comprehensive analysis and immediate accessibility.
CallCabinet deploys rapidly across any size business. Schedule a demo today to see for yourself what it can do for your business.