CallCabinet Analytics Support
Have questions? Contact our technical team for comprehensive support today.
Additional Analytics Resources
We’ve created a comprehensive four-part video series for all of your analytics questions. The videos cover the Overview page, how to refine your searches, pre-set applications, pre-set call filters, how to create new applications and call filters and more.
CallCabinet Speech Analytics
CallCabinet Analytics Powered by AI
Unlock the potential in your untapped voice data. CallCabinet Analytics uses powerful AI to analyze every customer interaction. Utilizing automated analytics, CallCabinet rapidly processes thousands of conversations to capture caller sentiment and emotion. Put your call recordings to work and supercharge your customer experience with highly actionable business intelligence.
CallCabinet Analytics Part 1
CallCabinet Analytics Part 1 of Part 4 how-to video series. This segment will provide a step-by-step overview of the Analytics Overview page. The Overview page is your launch point for searching your call recordings with CallCabinet Analytics.
CallCabinet Analytics Part 2
CallCabinet Analytics Part 2 of Part 4 how-to video series. This segment will provide a step-by-step overview of how to refine your searches in order to obtain a deep understanding of your phone interactions.
CallCabinet Analytics Part 4
CallCabinet Analytics Part 4 of Part 4 how-to video series. This segment will provide a step-by-step overview of the call filters that make up our applications, how to hone the call filters to ensure your data is accurate, and how to create new applications and call filters.
CallCabinet Analytics COVID-19 Applications Overview
CallCabinet developed custom COVID-19 applications for current CallCabinet Analytics users. This video provides a step-by-step overview of the COVID-19 applications.
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