Two-Factor Authentication (2FA) is a security protocol that grants access to a digital application only after the user presents two forms of digital identification. CallCabinet utilizes an email-based 2FA method that is easily enabled on a per-user basis.
Step 1:
To begin, log into CallCabinet with administrative privileges and perform the following tasks:
- From the”Home Page”, open CallCabinet’s application menu on the left hand side and select “Settings”.
- From the “Settings” menu that drops down, select “Users”.
Step 2:
For our example we’ll add a new user by clicking the “Add New User” button.
(Note, to apply 2FA to an existing user, simply edit the user details by selecting the edit pencil Icon on the right hand side next to the user’s name.
Step 3:
Add your new user with the following steps:
- Fill in the user details (email, roles, etc.). Note, all new users must have a working email address to be given an CallCabinet account.
- At the bottom of the “Add New User” form, check the “Two Factor Authentication” box.
- Click “Save”.
Step 5:
When a new or existing user logs in, they will be prompted to provide a security code.
Step 6:
The user will promptly receive the code by email.