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  4. Setup BroadWorks for BroadSoft SIPREC Recording

Setup BroadWorks for BroadSoft SIPREC Recording

This document contains information related to the setup of Broadsoft SIPREC integration to CallCabinet.


  1. The CallCabinet Broadsoft \ SIPRec server IP Address (if you do not have this information, please reach out to the CallCabinet team).
  2. Windows 2013 Server (or similar) with a 100GB Hard Drive an 8GB Ram. The server is responsible for recording and does not require space for storage.

Installation Steps:

  1. Use the Broadsoft (Broadworks) CLI (Command Line Interface) to make the server available for use:
    AS_CLI/Service/CallRecording> add [name] [netAddress] [port] [transportType] [mediaStream] [schemaVersion] description [description label]Example: AS_CLI/Service/CallRecording>add CCabinet <Server IP> 5060 TCP dual 3.0
  2. Authorize the Call Recording Service from the Group -> Resources -> Services page.
  3. Configure a Call Recording Group from the Group -> Resources -> Group Call Recording Platform page.Broadsoft_Call_Recording_Platform
  4. Create a user in the Call Recording group and ensure that the Call Recording service is assigned to the user.
  5. Make sure that the Recording Service is assigned to the user on the User -> Profile -> Assign Services and the User -> Profile-> Call Control pages.Broadsoft_-_CallControl
  6. The user Call Recording service can be configured on the User -> Call Control -> Call Recording page. The options per user are (Always, On Demand and Never).

Multi-Tenant Call Recording
For multi-tenant deployments please contact our support team for more information on your specific environment.
For help and support please visit our support helpdesk by clicking here.

Redundancy & Failover
For redundant and failover instructions, please click here.

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