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CallCabinet for 8×8: Seamless Compliance and Powerful Analytics
Businesses rely heavily on unified communication (UC) and contact center (CC) platforms to...
CallCabinet | February 20, 2025
Popular Posts
Industry Recognition
Microsoft Teams Call Recording
Featured Topic
Why Encryption Is Critical For Secure Call Recording In...
In 2022, financial institutions experienced 615 data breaches, with banks accounting ...
CallCabinet | July 8, 2025
US Data Privacy Laws: How They Influence Call Recording...
Data privacy laws are important in today’s business landscape, with 40% of U.S....
CallCabinet | July 1, 2025
PII Encryption Best Practices For Secure Call Recordings
Did you know? In 2024, customer Personally Identifiable Information (PII) was involve...
CallCabinet | June 24, 2025
Latest Posts
Call Recording
Data Privacy Day, started in 2008 , is upon us. It’s an ideal time to assess the dat...
Jessica Kruger | 27, Jan 2021
Agent Evaluation and Performance
Every company would like to improve call center agent performance, but integrating new qua...
Jessica Kruger | 1, Dec 2020
Analytics, AI, Quality Assurance
Everybody wants happy customers, right? Wrong. Your customers want quite a bit more than t...
Jessica Kruger | 13, Nov 2020
Call Recording
CallCabinet is pleased to announce CallCabinet’s integration with PortaOne’s PortaSwit...
Jessica Kruger | 29, Oct 2020
Call Recording
Do I Need PCI Compliance for My Cisco-Based Call Center? You have a call center powered by...
Jessica Kruger | 21, Oct 2020
Call Recording
Does My Business Need PCI Compliance for Microsoft Teams? If you’ve asked yourself that ...
Jessica Kruger | 15, Oct 2020