For Partners, the rise of unified communications platforms has created an unprecedented demand for value added services. The flexibility of these platforms allow businesses to operate via hybrid or remote workforces. Because of this, Partners are scrambling to find tools that fit their customers’ environments and bring real business value to the equation.
The Partner-customer relationship is shifting to accommodate this demand in a way that requires Partners to tighten their existing relationships while also deepening their competitive differentiation from one another to adopt new business opportunities.
To do this, Partners require technology partnerships that enable customers to address current and future market trends, effectively deeping the customer relationship for the long-term.
This is where tools like CallCabinet’s revolutionary compliant call recording and AI-driven conversation analytics solutions come into play. Not only do Partners get to immediately address current and future regulatory compliance issues through a single solution, but they also add deep business value to their customers’ enterprise.
Advancing Customer Business Success
CallCabinet’s solutions empower Partners to become the link to success. As mentioned above, the key focus for Partners in today’s extremely competitive marketplace is retention and acquisition. Here’s how CallCabinet fulfills that and more…
Platform-agnostic
From Cisco, Webex, Microsoft Teams, Zoom to Avaya or any mix of, CallCabinet is certified to seamlessly integrate with them all and accommodates day-to-day business calls to high volume contact centers from the same solution.
Cloud, hybrid or on-premise
Customers around the world find themselves in varying degrees of digital transformation and that’s why CallCabinet accommodates and supports each deployment model to accelerate customers’ digital transformation strategy all within the same UI.
Future-proof regulatory compliance
GDPR, Dodd-Frank, MiFID II, POPI and many more, customers no longer need to keep track of the ever changing regulatory landscape as CallCabinet automatically does it for them.
AI-driven Conversation Analytics
Next-gen AI with deep machine learning powers the conversation analytics engine to provide customers with unparalleled business intelligence found within each and every conversation.
Multi-channel Analytics
Today’s business conversations are not limited to voice and CallCabinet’s Advanced Conversation Analytics extends its business intelligence reporting to incorporate email, social media, and chat.
Custom Business Intelligence Reporting
CallCabinet understands that every business is unique and requires tailored data insights relevant to their specific needs. That’s why our conversation analytics solution provides customizable output and goes above and beyond to exceed our customers’ expectations.
Quality Assurance Automation Tools
From screen recording to workforce performance tracking, businesses are enabled to make data-driven decisions with real time data on 100% of conversations. Improve customer and employee retention, mitigate risk and ensure regulatory and policy compliance.
Data Migration
Not only do CallCabinet’s solutions deliver all the above but CallCabinet can also unlock any legacy or proprietary data to ingest into CallCabinet’s cloud-native platform ensuring all reporting and analysis is incorporating all available voice data.
Advancing Partner Business Success
CallCabinet’s solutions not only offer the benefits mentioned above, but also the ability to integrate any legacy or proprietary data into its cloud-native platform. This ensures that all available voice data is incorporated into reporting and analysis for comprehensive insights.
Leverage Each Other
By collaborating with our partners, CallCabinet is not only unlocking new markets but also offering immediate accessibility to previously inaccessible customers, benefiting all parties. Together, we are breaking down barriers and leveraging each other’s strengths to reach new heights of success.
Multiply Opportunities
Partnering with CallCabinet allows Resellers, Channel partners, and Carriers to enhance their UC and voice offerings to their current customers and those vital new acquisition accounts.
Deliver Revolutionary Innovation
CallCabinet is the global leader in cloud-native call recording solutions that seamlessly integrate with major unified communications (UC) platforms, IP-PBX, telephony, and third-party business systems. This means CallCabinet works in all communication environments customers have so you can deploy one recording solution across the enterprise. One solution, one UI, single pane of glass, stored in one location.
Schedule a demo to see CallCabinet in action or click here to become a CallCabinet Partner today.