CallCabinet Atmos seamlessly integrates with Cisco BroadWorks equipping carriers, managed service providers, and global enterprises with award-winning compliant call recording, speech analytics, quality assurance, and agent evaluation solutions.
SIPREC Media Recording
Carriers and service providers across the world are modernizing to adopt the BroadWorks platform. CallCabinet Atmos provaides the most complete Cisco-certified call recording and QA platform available today.
Atmos enables Automatic Call Recording (ACR) on your BroadWorks network through SIPREC. We designed Atmos to integrate call recording and quality assurance to the BroadWorks platform over a single connection, regardless of the number of users, departments, customers, or extensions. Atmos integrates network-to-network via the Cloud to deliver unlimited throughput between BroadWorks and the Atmos network.
Perfect for Carriers—BroadWorks & CallCabinet
As a Cisco-preferred solutions partner, CallCabinet’s Atmos BroadWorks integration was designed with carriers and service providers in mind.
As a carrier-centric solution, Atmos has revolutionized call recording by being Cloud-based, deploying in hours—not weeks, and by eliminating customer-necessitated software and hardware maintenance. Recording call media from BroadWorks environments is only where Atmos begins to add value. Service providers and carriers can add Atmos’ advanced features (AI analytics, speech-to-text transcription, agent evaluation, keyword detection) to their BroadWorks UCaaS offerings for a flexible monthly subscription.
Streamline Provisioning and Billing
Atmos integrates seamlessly with your billing and provisioning systems.
Broadsoft-based telcos, carriers, and service providers using Atmos can easily configure provisioning for:
- Multi-tier marketing environments
- Direct sale support systems
- Master agents
- Multi-tenant operations
Our custom billing APIs simplify itemization and cost break-down so service providers accurately bill their channels with minimum effort. Streamline customer creation and license control for your organization (and your partners) directly through the Atmos portal or our provisioning APIs.