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How to Record Microsoft Teams Calls – Compliance Call Recording

Microsoft Teams is a powerful collaboration tool for phone, chat, and video. Recording Teams calls requires a 3rd party recorder like CallCabinet. In this article, we’ll cover how to record Microsoft Teams calls using CallCabinet as your recorder of choice.
Diagram Recording Microsoft Teams Calls

With this method, Microsoft Teams calls are recorded through a certified Cloud-native solution like CallCabinet. Conversations are captured as they occur in the Microsoft Azure Cloud through our integration with the Microsoft Teams infrastructure and APIs. When recordings are captured in a Cloud-native environment, all data is secured with 256-bit military-grade encryption, there’s no limit on throughput, and the operation is infinitely scalable.

With the Cloud-based method, a “bot” is installed into the customer’s Azure space that starts recording automatically and transparently when a call occurs in the user’s Teams service. Call recordings are then available through the customer’s CallCabinet portal (which is hosted in the CallCabinet Azure space).

CallCabinet Microsoft Teams Recording Options
Recording Methodology Azure Bot
Voice Yes
Video Yes
Chat / IM Roadmap (Q2 2023)
Screen Sharing Yes
Desktop Screen Recording Yes
Start / Stop Recording Yes
Requires CallCabinet Software on Recorded User’s PC No
Record PC Yes
Record Mac Yes
Record Mobile Yes
Record Desktop Phones Yes


If you have any questions or want to learn more about recording your Microsoft Teams calls with CallCabinet, contact us at

This Knowledge Base article was last updated on April 19, 2023

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