Microsoft Teams is a powerful collaboration tool for phone, chat, and video. Recording Teams calls requires a 3rd party recorder like CallCabinet. In this article, we’ll cover how to record Microsoft Teams calls using CallCabinet as your recorder of choice.
With this method, Microsoft Teams calls are recorded through a certified Cloud-native solution like CallCabinet. Conversations are captured as they occur in the Microsoft Azure Cloud through our integration with the Microsoft Teams infrastructure and APIs. When recordings are captured in a Cloud-native environment, all data is secured with 256-bit military-grade encryption, there’s no limit on throughput, and the operation is infinitely scalable.
With the Cloud-based method, a “bot” is installed into the customer’s Azure space that starts recording automatically and transparently when a call occurs in the user’s Teams service. Call recordings are then available through the customer’s CallCabinet portal (which is hosted in the CallCabinet Azure space).
|CallCabinet Microsoft Teams Recording Options|
|Recording Methodology||Azure Bot|
|Chat / IM||Roadmap (Q2 2023)|
|Desktop Screen Recording||Yes|
|Start / Stop Recording||Yes|
|Requires CallCabinet Software on Recorded User’s PC||No|
|Record Desktop Phones||Yes|
This Knowledge Base article was last updated on April 19, 2023