A retention policy refers to how long recordings should be kept. Every country has its own retention laws, and businesses that operate in these countries need to apply their retention policy requirements according to their country specific regulations.
The Retention Policy page under Settings>Retention Policy, allows the Admin User to define the data retention policy per site. Retention is measured in days, and the minimum retention your administrator is able to set is 180 days. Should you wish to set a retention policy that is less than 180 days, you will need to reach out to our support team at support@callcabinet.com.