Smarsh Named a Leader in the 2025 Gartner^® Magic Quadrant™ for DCGAS

Gartner^® Magic Quadrant™ is widely accepted as the gold standard when it comes to identifying competing players in the major technology markets, or how they are positioned to help your business over the long haul. A Gartner^® Magic Quadrant™ is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors.

The new Gartner^® report, which introduces the DCGAS category, provides a detailed overview of the market and evaluates vendors on their Completeness of Vision and Ability to Execute. Smarsh was placed furthest to the right for Completeness of Vision.

Major drivers that have allowed Smarsh customers to realize significant outcomes include:

• Generative AI partnerships with OpenAI for expanded capture capabilities
• Renewed AWS partnership to enhance Smarsh’s AI-enabled, cloud-native platform to archive communications at enterprise scale for financial institutions
• The introduction of the industry’s first AI-powered Intelligent Agent for communications surveillance
• The publication of the first comprehensive textbook on large language models (LLMs)
• The completed acquisition of Telemessage, the global leader of WhatsApp capture (and other mobile applications)
• The launch of the industry’s first Annual Services Plan (ASP) for greater flexibility with cost predictability

Read more here.

CallCabinet Brand Overview: The Power of Unrestricted Business Intelligence

Get a complete overview of CallCabinet’s industry-leading call recording and AI-driven analytics platform. This updated brochure explains how we provide seamless compliance across multiple UC and CCaaS platforms, ensuring secure, AI-powered insights from every conversation.