Privacy Policy

Call Cabinet Corporation

callcabinet.com

Welcome to CallCabinet’s Global Privacy Policy. The protection of your personal information is very important to us. Personal information may be any form of data that could be used to uniquely identify you. This Privacy Policy sets out detailed information on where and how we collect your personal information, what we do with it, how we protect it, and what your rights are. This policy generally applies to our global operations.

Company name and contact information

Call Cabinet Corporation, a Smarsh Company

1900 Glades Road, Suite 340

Boca Raton, FL 33431

Phone Number: +1 561-235-7699

Call Cabinet Corporation, hereinafter, CallCabinet, is a processor in a B2B (business-to-business) context and our customers are direct users of the CallCabinet Application. Accordingly, to the extent that the EU’s General Data Protection Regulation (GDPR), UK Data Protection Act (UKDPA) or any similar laws apply, our customer will be deemed the “data controller” (under the GDPR, UKDPA and similar laws) of such Customer Data; and CallCabinet will be deemed the “data processor” or “service provider” when processing and storing such data. The CallCabinet Application processes Customer Data, and the personal data contained in it (including voice recordings generated via telephony communications), strictly on our customer’s behalf, in accordance with their reasonable instructions.

Certain privacy and data protection laws require that call recordings may only be initialized pursuant to one or more of the parties’ consent (whether explicit or implicit, depending on applicable law), or subject to certain restrictions. Accordingly, CallCabinet supports these laws by providing the “data controller” with features and options for how they use our Application. The “data controller” is solely responsible for determining how they use our Application and the available features, and to ensure that all individuals using the CallCabinet Cloud Call Recording Application on their behalf or at their request have given their informed consent to these practices and that all legal requirements applicable to the collection, recording and use of data through our Application are fully met by them.

Information CallCabinet Collects

We collect and use different types of data from and about you including:

Personal data that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, user name or other similar identifier, or any other identifier we may use to contact you online or offline (“personal data”).
Non-personal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific website or application feature.
Technical information, including the full Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
Non-personal details about your website interactions, including the full Uniform Resource Locators (URLs), clickstream information to, through, and from our website (including date and time), products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.
Other information collected, as the data processor CallCabinet collects the following types of personal data:
- CRM Data: Personal data that may be collected, processed and transferred related to Customer relationship activities, such as service provisioning, sales, marketing, customer success, professional services, support.
  - Full Name
  - Email Address
  - IP Address
  - User Role (Supervisor, Admin, Super Admin, User, Restricted User)
- Communications Data: Personal data that may be collected, processed and transferred related to core communication services offered include:
  - The Call Participant Data which includes Name, Telephone Number, Company Name and Email address of the individuals making and receiving the call.
  - The Call Logs Data which include Microsoft Unique Identifier, Telephone Number, Webex Identifier and call metrics.
  - The Audit Logs generated by the Services which capture the user activities, IP address for support and tracking purposes.
- Call Recording: Personal data that may be collected, processed and transferred related to Call Recording include:
  - Audio streams covering both ends of the call
  - Speech-to-text conversion

CallCabinet does not rent or sell any of this information to anyone.

If we combine or connect non-personal, demographic, or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.

How We Collect Data About You

We use different methods to collect data from and about you using several methods, such as information you provide directly, data collected automatically through your interactions with our websites or applications, information obtained from third parties and public sources, and content you choose to submit or share via information requests or support cases by way of example.

Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you create an account, subscribe to our service, place an order, participate in discussion boards or support forums, participate in a promotion or survey, call our customer service number, raise a service or support request, including exercising your data subject rights, as well as when you report a problem with our website or application.

Automated technologies or interactions. As you interact with our websites or applications, we may automatically collect technical data about your equipment, browsing actions and patterns as specified above. We collect this information by using cookies, server logs, and other similar technologies. For more information see Cookies and Automatic Data Collection Technologies.

Third parties or publicly available sources. We may receive information about you if you visit other websites employing our cookies or from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators. CallCabinet may periodically add or update information about you obtained from third-party sources. Examples include updated address, business address or other information from such business partners or other third parties; or credit history information from credit bureaus. This information can help us accurately fulfill requests and deliver messages to you. We also receive aggregate information such as page views, search terms and click-through information from sources, such as companies we advertise with.

Cookies and Automatic Data Collection Technologies

First Party Cookies. Our websites and applications use cookies and other automated data collection technologies to distinguish you from other users, and more importantly secure your session when accessing your CallCabinet account. This helps us deliver secure and more personalized services. By using cookies, CallCabinet is able to:

Estimate our audience size and usage patterns.
Store your preferences so we may customize our website according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our site may become inaccessible and certain features may not work correctly. Unless you adjust your browser settings to refuse cookies, our system will issue them. If your browser is configured to accept these files, they are stored on your computer’s hard drive. CallCabinet uses these data files when you visit our website to anonymously identify you. Since many websites use some form of cookie technology, setting your browser to refuse cookies may restrict your access to certain information or product offerings on those websites. Some CallCabinet cookie files remain on your computer’s hard drive until you manually delete the file.

Third-party Use of Cookies and Other Tracking Technologies. A CallCabinet third-party advertiser cookie file may also be placed on your hard drive during your visit to our website. The purpose of these types of cookies is to collect aggregate statistics about your visit to our website. These cookies do not contain personally identifiable information or track an individual users’ movement through our website. As a means of measuring the efficacy of the online advertising and marketing campaigns that CallCabinet employs, we may also allow third-party advertising companies to use a single-pixel image file on our website to collect information about your visit. This information is anonymous in nature. It only identifies actions being performed on our website. It does not tie actions back to any individual user of our website. No personally identifiable information is collected during this process. Certain CallCabinet marketing and confirmation emails may also contain a single-pixel image file to detect when and whether you’ve opened the email. CallCabinet may also track clicks from email communications using an internal or third-party tracking system. CallCabinet uses this personal information to continually assess and improve the application we offer.

These tracking mechanisms are used to ensure that the Website and emails continue to provide relevant content that is interesting and useful to our users.

Log File Analysis. CallCabinet also collects information from your equipment, end user equipment or another computer each time you visit our website using javascript and log file analysis software. Information we measure, analyze and collect in this manner may include: your IP address, screen resolution, operating system, platform information, your URL clickstream behavior (from the referring URL website, through the website, to and including the URL of existing website), date and time of your clickstream behavior, purchase behavior, clickstream patterns, e-mail address, CallCabinet user answer, cookie information, session information (includes: page interaction information, browser interaction information, page response times, length of visits to individual pages, download errors) and web browser software. Though some personally identifiable information may be collected in this process, the information collected is not used to track an individual’s use through our website. However, we do collect IP addresses, which are unique to each user and can be used to identify and locate an individual user. IP addresses are used to prevent fraud and may be turned over to law enforcement agencies.

How We Use Your Personal Data (Purpose of processing)

CallCabinet process your personal data solely for purposes that are specific, legitimate, and clearly communicated at the time of collection, and we do not use the data for other purposes unless allowed or required by law. CallCabinet may use your information, including personally identifiable information, including, without limitation, for the following business purposes when CallCabinet is acting as a data controller:

Answers to your questions.
To improve the quality of your Website visit.
To complete your request.
To notify you of any changes to your requests.
To send marketing communications and purchase confirmations that you have opted-in to or otherwise agreed to receive.
To send surveys to you.
To update our CRM platform with any information we receive from you or from third-party sources about you.
To post messages to your account and publish, market and distribute those messages to you as applicable and based on your communication preferences.

Additionally, CallCabinet may use your personal information and non-personally identifiable information it collects during your website visit, application usage, during your interaction with our e-mails or during your interaction with our third-party marketing efforts for other purposes including without limitation, the following:

To provide marketing reports, demographic reports and other information to Sponsors to demonstrate the effectiveness of CallCabinet and usage and of individual Messages.
To better monitor in the aggregate the effectiveness of our Messages, advertising and marketing campaigns.
To better monitor in the aggregate how visitors and users are using our Website.
To ensure that our Application, Website and email communications continue to provide relevant content that is interesting and useful to our Sponsors and users.
To uncover and diagnose problems with our servers.
For day-to-day system administration needs.

CallCabinet as a data processor may process personal data on behalf of the End Customer in order facilitate Compliance Voice Recording services and includes:

Service Provisioning of Users
Communication Service that enables calls to happen through the platform.
Voice Recording Service
Associated support activities to troubleshoot issues and provide resolution.

Personal data may be processed according to the Services Agreement and affiliated Statement(s) of Work to support voice recording services, and the processing activity may involve collection, storage, duplication, electronic viewing, media streaming, speech to text conversion, deletion, and destruction of personal data.

Disclosure of Your Personal Data

CallCabinet may share your personal data with third parties where necessary to provide our services, meet our legal obligations, or operate our business effectively. These disclosures are made with appropriate safeguards in place to ensure your information is handled securely, lawfully, and in accordance with this privacy notice. CallCabinet does not rent or sell any of your personally identifiable information to anyone. Below, we outline the categories of recipients with whom we may share your personal data and the purposes for which such disclosures may occur.

Any member of our corporate group, which means our ultimate holding company and its subsidiaries, and our affiliates.
Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with website improvement and optimization). We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.
CallCabinet when acting as a data controller may share the following information:
- (a) If you have selected payment by credit card or other electronic payment applications, CallCabinet may share personally identifiable information to third party financial institutions to collect such payments as they become due.
- (b) CallCabinet may share personally identifiable information to third party corporate subprocessors like QuickBooks, HubSpot, who provide or offer other applications on our behalf. This data sharing pertains to CRM data which we hold as ‘Controller’ and is shared in compliance with privacy laws and electronic communication regulations. The personal data we hold as ‘Processor’ which includes communications data and call recordings is solely governed by the terms of our data processing agreement with the customers and shall not be shared to any third party without customer consent.
CallCabinet when acting as a data processor maintains a list of subprocessors whom personal information may be shared with. The list of subprocessors is accessible here: https://www.callcabinet.com/subprocessors/

We may also disclose your personal data to other third parties as follows:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold. You acknowledge that such transfers may occur, and that any acquirer of CallCabinet may continue to use your personally identifiable information as set forth in this Privacy Policy.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use or terms and conditions of supply and other agreements.
To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
To resolve disputes.
From time to time, CallCabinet may enter into agreements with third-party providers for web analytic and other similar software. If CallCabinet enters into such an agreement, CallCabinet may share your information, including personally identifiable information, with the provider or such provider may have access to and collect your information on behalf of CallCabinet. Your information, including personally identifiable information, may be stored with the provider. Before sharing or storing any user information with a third-party provider, CallCabinet shall use commercially reasonable attempts to ensure that any provider agrees to comply with the Terms of this Privacy Policy, however, there is no guarantee that said third-party will not breach this Privacy Policy. Additionally, CallCabinet generally requires any third-party provider of web analytic or other similar software to maintain industry security standards to protect your information. In the event any third party provider discloses your information or breaches this Privacy Policy, you agree (i) CallCabinet shall have no liability or responsibility for such breach; and, (ii) you agree to look solely to said third-party provider to recover any damages you may incur as a result of said disclosure.

We may share non-personal data without restriction.

Your Personal Data Use Choices

CallCabinet believes that clear communications with our application and website users is a key part of a great user experience. We only want to send you communications that you expect to receive or that you have requested. All of our email contains clear information on how to unsubscribe, and we honor all requests as quickly as possible. Below are examples of types of communications you may receive from us.

User connection confirmation email messages. When you create or update your Application Account you may receive an email confirmation.
Email and Postal mail. CallCabinet may also send you email or postal mail notifications containing surveys, promoting special Products or informing you of other promotions.
Answering your inquiries. If you send us or phone in a question or offer a suggestion, we will use your email address, telephone number, or postal address to respond to you.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional Offers from the Company. If you do not want us to use the contact information we have for you to promote our own products and services, or third parties’ products or services, you can opt-out by sending us an email with your request to privacy@callcabinet.com. You may also opt-out of further marketing communications by replying to any promotional email we have sent you or following the opt-out links on that message. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other service or support transactions.

Third-Party Advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for promotional purposes, you can opt-in/opt-out by checking the relevant box located on the form where we collect your data. You can also always opt-out by sending us an email with your request to privacy@callcabinet.com. You may also opt-out of further marketing communications by replying to any promotional email we have sent you or following the opt-out links on that message.

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website or our web application may become inaccessible or not function properly. For more information about tracking technologies, please see Cookies and Automatic Data Collection Technologies.

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to privacy@callcabinet.com.

Our website may, from time to time, contain links to and from the websites of our sales and technology partners and affiliates, or include plug-ins enabling third-party features. If you follow a link to any third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third parties.

Data Subject Rights

You may send us an email to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Under certain circumstances, you have rights under data protection laws (such as the GDPR) in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Noting that where we are acting as a data processor we will make every reasonable effort to forward your request to the relevant data controller.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- (a) if you want us to establish the data is accuracy;
- (b) where our use of the data is unlawful but you do not want us to erase it;
- (c ) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
- (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. Where CallCabinet is acting as a data processor Call Cabinet does not provide services directly to individuals, it provides services to organizations. Accordingly, the transfer of data to a third party is facilitated at the organizational level and are covered within our data processing agreements. Otherwise, and as applicable we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Where we are acting as a data controller you may request to opt out of the processing of your personal data in cases where your personal information is:
- (i) disclosed to a third party, or
- (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you.

You may exercise these rights to the extent these rights apply to you by contacting CallCabinet via email. We will respond to your request within the time frame prescribed by applicable law. Although CallCabinet will make reasonable efforts to accommodate your requests, in some circumstances we may deem your request unfounded or not eligible under applicable law. If that should happen, CallCabinet expressly reserves the right to refuse your personal data request. Before CallCabinet is able to accommodate any request, provide you with any information or correct any inaccuracies we will verify your identity by requesting certain information or identification. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly excessive or repetitive. Alternatively, we may refuse to comply with your request in these circumstances.

In the instance of CallCabinet acting as a “data processor” or “service provider”, you will need to exercise your rights directly with the “data controller”.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

International Data Transfers

CallCabinet may transfer personal data from the EEA, or UK to the United States or other third countries. We rely on one of the following transfer mechanisms in such cases:

Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), or
Standard Contractual Clauses issued by the European Commission. The European Commission has determined that the Standard Contractual Clauses provide sufficient safeguards to protect the personal data transferred outside the EU or EEA.

Data Privacy Framework

CallCabinet complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. CallCabinet has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. CallCabinet has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, CallCabinet commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

The Federal Trade Commission has jurisdiction over CallCabinet’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

CallCabinet may be liable in cases of onward transfers of personal data to third parties.

We regularly review our compliance with this Privacy Notice. In the event that we receive a formal written complaint, we will contact the person who made the complaint and we will make all efforts to resolve such complaint directly with the claimant. We also work with the appropriate regulatory authorities, to resolve such complaints. EU and Swiss individuals with inquiries or complaints should first contact CallCabinet’t privacy office at: privacy@callcabinet.com.

If, after receiving a response from us, you are still not satisfied with the outcome of your complaint, you may refer to https://www.dataprivacyframework.gov/program-articles/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization%E2%80%99s-Compliance-with-the-DPF-Principles, which provides individuals in Europe with guidance on how to submit a Data Privacy Framework-related complaint. If your complaint is not resolved after following the recourse mechanisms described above, you may have the ability to invoke binding arbitration.

CallCabinet commits to binding arbitration at the request of the individual to address any complaint that has not been resolved by other recourse and enforcement mechanisms. If you have a complaint, do not hesitate to contact our privacy office at privacy@callcabinet.com. We aim to respond to any such comments or complaints within 45 days.

Alternatively, you could contact your home country independent authority set up to uphold information rights in the public interest.

For example, in the UK you can contact the supervisory authority by visiting https://ico.org.uk/global/contact-us/.

How Does CallCabinet Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to better personalize the messages that are displayed to you, and to help us identify loyal users who may qualify for additional Machine credits.

CallCabinet Cloud System uses 256-bit encryption and each call recording is encrypted before being transferred. When transported by your organization to the CallCabinet Cloud System, all of your data is stored using encryption keys specific to your organization. All data is backed up daily and is redundant across multiple geographic locations.

Data Retention Practices

Subject to your right to deletion as required by law, we will retain your information for as long as is reasonably necessary to engage with you in relation to the interaction for which we collected your information or as otherwise permitted by applicable law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements. This policy applies if you interact with us through our websites, on social media, or at events, trade shows or webinars.

In the instance of CallCabinet acting as a “data processor” or “service provider”, the data retention policy configuration is managed and controlled by the “data controller”. After the “data contoller’s” retention policy has expired, CallCabinet deletes all call recordings, metadata and transcripts from the Application immediately.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age and do not wish to do so. Our website, application and services are all directed to people who are at least 18 years old or older.

Video and Photography

CallCabinet will be taking photographs and video in public areas of any events you may register to attend (session rooms, lunch and learns, exhibit halls, trade shows, conventions, etc.). We may use such media in marketing materials, educational products and publications. Your image and the sound of your voice may be recorded. If you are identified during the recording, or identify yourself by name, that information may be included in our materials. Recordings may be edited, copied, exhibited, published or distributed.

Credit Card Privacy Policy

(a) CallCabinet will collect and use information obtained from credit card transactions only for business purposes. These business purposes include the payment of amounts due to CallCabinet, from time to time.

(b) The credit card information provided by you to CallCabinet will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a charge is due to CallCabinet, when refund must be issued back to the credit card or when there is an issue or dispute as to charges made on the credit card. We maintain physical, electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.

(c) CallCabinet does not disclose any nonpublic information (such as credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of local, state or federal government business, or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes, to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products to you.

(d) When processing credit card information, Call Cabinet’s website uses Secure Socket Layer (SSL) protocol to ensure transaction security.

Privacy in terms of South Africa

To learn more about our POPIA/PAIA Privacy Policy click here.

State Privacy Rights

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email privacy@callcabinet.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Changes to the CallCabinet Privacy Policy

From time to time, CallCabinet may update and amend the terms of this Privacy Policy. Changes will take effect once they are posted online. We will provide prior notice if we believe any substantial changes are involved via any of the communication means available to us or via the Website, Applications and/or Services. After such notice period, all amendments shall be deemed accepted by you. If you do not agree with any of the amended terms, you must avoid any further use of the Website or Application.

Contact information

Please address questions, comments, and requests regarding this privacy notice and our privacy practices to privacy@callcabinet.com.

Version 7.4.3 – last updated on July 29, 2025