Analytics and Compliant Call Recording for RingEX™ Voice
CallCabinet empowers your RingEX voice conversations with industry-leading compliance call recording, AI conversation analytics, and automated quality assurance tools. Cloud-native, secure, and scalable.
RingEX™ gives your team the flexibility to call and conference from anywhere. CallCabinet completes the experience with actionable conversation insights and full compliance peace of mind.
RingCentral Premier Partner
As a RingCentral Premier ISV Partner, CallCabinet delivers compliant call recording and conversation analytics to RingEX voice.
Compliance and Insight from Every Call
CallCabinet enables your organization to harness the power of every RingEX voice interaction. From compliance mandates to quality assurance and strategic decision-making, we help you turn conversations into business-critical intelligence.
With CallCabinet for RingEX voice, you gain:
- Regulatory compliance without hardware
- Unlimited call recording and secure cloud storage
- AI transcription and sentiment analytics
- Real-time dashboards and QA tools
- Rapid enablement with zero service disruption
Ensure Regulatory Compliance
With increasing regulatory demands on data privacy, security, and handling across all industries, RingCentral is the go-to communications platform for many. CallCabinet’s SaaS solutions stand as the final key ingredient to compliant business collaboration.
Whether your operations span the globe or reside locally, CallCabinet ensures that all RingEX conversation data is in full adherence to each and every regulation that pertains to your operation.
From PCI-DSS and Dodd-Frank, to GDPR, POPI, PII, PHI, and many more, as a SaaS solution, CallCabinet is constantly updated to ensure regulatory compliance as and when regulations change.
Deep Analytics On Every Conversation
Every call holds insights. CallCabinet’s advanced analytics engine mines your RingEX voice recordings for real-time business intelligence.
- Instantly searchable transcripts
- Sentiment and language analysis
- Role-specific dashboards
- Smart tagging and trend detection
- Natural language queries with our built-in AI Agent
Whether you’re spotting sales trends or identifying risk, CallCabinet helps you act on voice data faster.
Powerful Quality Assurance Tools
Ensure consistent performance and elevate the customer experience with CallCabinet’s QA toolkit.
From auto-evaluations to supervisor workflows, our platform helps you identify gaps, coach teams, and standardize service without manual overhead.
- Scorecard templates
- Custom rules and triggers
- Supervisor workflows
- Time-stamped annotations
- Agent coaching tools
Frictionless Deployment For RingEX Voice
CallCabinet for RingEX voice deploys in days, not weeks, and works across all device types and endpoints.
As a fully cloud-native SaaS solution, there’s no hardware to install, no on-prem infrastructure to manage, and no interruption to ongoing services.
Let Your Voice Data Work For You!
Whether you’re ensuring compliance, improving agent performance, or surfacing key business insights, CallCabinet equips your RingEX voice environment to meet today’s communication and regulatory demands.
Have Old Call Recording Data?
CallCabinet can help safely unlock and migrate all historical or proprietary recording data into the CallCabinet solution for optimal data intelligence.
For more information on CallCabinet’s compliant recording data migration, download this brochure.
