Cisco

CallCabinet for Webex Calling and Webex Go

CallCabinet | April 3, 2023
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CallCabinet’s availability within the Webex App Hub for rapid deployment to Webex Calling and Webex Go signals yet another significant milestone for CallCabinet – one that is set to advance business success for customers and partners alike. 

Proven track record

The integration to Webex Calling (multi-tenant and dedicated instance) and Webex Go follow hot on the heels of CallCabinet’s integration with Webex Contact Center earlier last year. It’s the logical next step in CallCabinet’s longstanding track record as a Cisco SolutionsPlus and Preferred Solution Partner. From CUCM, UCM, and BroadWorks to Webex Contact Center, Webex Calling and Webex Go, CallCabinet’s revolutionary compliance call recording solutions keep transforming conversations into business intelligence. 

Advance Business Success

Any organization looking to modernize their customer and employee experience, mitigate security risks and continuously meet global compliance and data sovereignty standards, will benefit from CallCabinet’s end-to-end call recording solutions.

Whether in the world’s most heavily regulated industries or those needing to focus on improved customer experience, productivity, dispute resolution and elevated business intelligence, CallCabinet seamlessly complements the Webex Calling experience.

Enable digital transformation

Organizations often have complex communication platform environments due to necessity and are looking for solutions that assist and enhance their workflows rather than dictate it. Having CallCabinet available for Webex Calling not only further assists organizations with their cloud-migration strategy, but also delivers actionable business intelligence for immediate data-driven decision-making and increased business agility.

CallCabinet integrates seamlessly with major UC platforms, IP-PBX, telephony and third-party business systems, providing businesses all over the world with powerful call recording and analytics flexibility as an integral part of whatever their communications environment may be.

As another workplace modernization capability, for those businesses looking to advance their cloud-migration strategy, CallCabinet assists with legacy and proprietary recording data migration while adhering to the strictest compliance regulations.  

Compliantly Record Any Device, Any Time

In today’s hybrid world of work, CallCabinet allows organizations to compliantly record all voice and video conversations on Webex Calling and do the same for mobile phones through Webex Go. 

CallCabinet’s solutions allow Webex Calling customers to actively stay on top of what was said and how it was said during 100% of conversations, and enjoy single pane-of-glass-views on all voice intelligence metrics specific to their organization. 

Modernize the Customer and Employee Experience

Any organization looking to modernize their customer and employee experience, enhance their business intelligence, mitigate security risks and continuously meet global compliance and data sovereignty standards, will benefit from CallCabinet’s end-to-end call recording solutions. 

Webex Calling customers can actively stay on top of what was said and how it was said during 100% of those conversations, and enjoy single pane-of-glass-views on all business metrics that matter most to their organization.

See CallCabinet in Action

Schedule a demo today and discover what CallCabinet can do for your business!

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