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Cisco HCS Call Recording Integration Diagram for End-Users

Perhaps you subscribe to HCS but your service provider doesn’t offer CallCabinet.

Good news, CallCabinet’s Cisco HCS call recording integration can be deployed directly on your premises with a simple process.

Once you’ve signed up for an CallCabinet account, CallCabinet will configure a virtual machine with CallCabinet installed on it.
CallCabinet integrates via the standard CallCabinet Built-In-Bridge (BIB) integration to capture calls and move them to the secure CallCabinet Cloud.

Diagram of Cisco HCS call recording integration