Business Call Recording | Recording Business Phone Calls With Atmos

Atmos business call recording software screenshot

Business Call Recording for Global Enterprise

Atmos by CallCabinet business call recording logo

Atmos was the original cloud-based solution for recording business phone calls and remains the industry’s most robust and full-featured option for large-scale and global enterprises. Featuring comprehensive regulatory compliance, AI-driven voice analytics, military-grade security, and invaluable tools for agent training, monitoring, and evaluation, Atmos is the scaleable, future-proof call recording solution for businesses of all sizes.

Award-Winning Call Recording for Business

Designed to be the most versatile business call recording solution possible, Atmos is a mature SaaS tool for enterprises to manage compliance, quality assurance, and customer experience. Deployed in the cloud, it can capture incoming, outgoing, and internal calls from anywhere in the world. Depending upon the customer’s need, Atmos can be deployed as a cloud solution, premise based or hybrid solution.

Icon of robust features for large-scale and global enterprises.

Business call recording features at a glance:

  • Cloud-native business call recording
  • Record calls anywhere
  • Future-proof mature solution
  • Comprehensive regulatory compliance
  • Military-grade security
  • Own your data and access it anytime
  • AI-driven voice analytics
  • Full-feature data monitoring and search
  • Tools for agent training and evaluation

Discover how Atmos voice analytics can benefit your enterprise

Cloud-Native Business Call Recording

Born in the cloud, Atmos was the first business call recording solution to free companies from expensive and vulnerable on-site systems. Atmos is supported by data centers on six continents. It is platform-agnostic, can be scaled up or down for enterprises of all sizes, and can be deployed on-site or in a hybrid environment.

Icon of cloud-native solution for recording business phone calls compliantly from anywhere.

Record Calls Anywhere

As a cloud-native business call recording solution, Atmos is able to record calls compliantly from anywhere. Ideal for enterprises with multiple office locations, Atmos can also compliantly record employees working remotely from any device.

Icon of mature recording solution for businesses of every size.

Future-Proof, Mature Business Call Recording Solution

Atmos is a battle-tested, mature solution robust enough for recording business phone calls for enterprises of all sizes. It’s versatile, scalable, and future-proof, with upgrades managed seamlessly in the SaaS manner.

Your Contact Center in the Cloud

Our Atmos platform puts call recording, analytics, AI, and quality assurance where your enterprise needs it – everywhere.

Comprehensive Regulatory Compliance

Implementing a recording system for business phone calls is essential for regulatory compliance. Atmos provides compliance on all fronts. From security, to redundancy, to data sovereignty and ownership, Atmos provides the highest level of regulatory compliance available in a business call recording solution.

Icon of voice data archived securely and redundantly.

Military-Grade Security

Security is paramount with Atmos. Business call recording data is archived securely and redundantly in the cloud with military-grade rotating 256-bit AES encryption. Further, sensitive financial data can be automatically redacted in compliance with PCI standards. And with data centers on six continents, data sovereignty standards will never be an issue.

Icon of Atmos ensures that you maintain 100% ownership of your business call recording data.

Own Your Data 100%

Unlike many other solutions, Atmos ensures that you maintain 100% ownership of your business call recording data at all times. Not only does this fulfill compliance requirements for many industries, but it also facilitates regulatory audits and other data retrieval needs by allowing your enterprise to access it at any time.

Learn more about the features of Atmos

AI-Driven Voice Analytics

Atmos not only captures business call recording data, but it also understands its content. It can accurately transcribe multiple languages and industry-specific terms and jargon and can even interpret the emotional sentiment behind what is said. These powerful analytics tools provide vital insights for compliance, quality assurance, and improving your customer experience.

Full-Feature Call Monitoring & Data Search

 Icon of features like speech-to-text trascription and agent screen capture.

Atmos does more than just record business phone calls. It transcribes calls with greater accuracy than competitors, and even captures an agent’s screen during a call. All of this data is analyzed by Atmos AI and made available to supervisors through remarkably effective search and filtering protocols and applications that allow calls to be sorted by agent, words or phrases, and even by sentiment.

Tools for Agent Training and Evaluation

Icon of tools for agent training and evaluation.

Atmos’ AI-driven voice analytics provide a remarkable set of tools for utilizing business call recording for training and agent evaluation purposes. Supervisors can customize benchmarks and agent performance reports for individuals as well as the entire workforce, and measure against the KPIs that matter most to their industry and enterprise. Atmos allows businesses to aggressively manage quality assurance and to fine-tune their customer experience.

Deploy it Today

As the original cloud-based online call recorder solution, Atmos is insanely easy to implement in a matter of hours.

Atmos Fits Your Enterprise

Atmos isn’t just the most powerful business call recording solution, it’s also the most versatile. Our cloud-based implementation deploys rapidly, integrates seamlessly with 99.9% of all telephony and UCaas platforms, and carries a TCO well below other solutions. It can scale to fit any size enterprise, record calls from anywhere, and understand multiple languages.

Image of Atmos integrations with every major phone system, UC platform or PBX such as Microsoft Teams, Cisco, BroadSoft and many more.

Schedule a Demo Today

Don’t fall behind your competitors in adopting the call recording software platform of the future. Contact CallCabinet today, and let us show you what we can do for your enterprise!

Industry Recognition

Proud recipient of these awards from respected industry associations.

CallCabinet receives ITExpo 2015 Best in Show Award
CallCabinet receives TMC 2018 Cloud Computing Excellence Award
CallCabinet receives TMC 2017 Contact Center Technology Award
 CallCabinet receives 2017 Internet Telephony Product of the Year Award
CallCabinet receives 2016 ITExpo Best in Show Award
CallCabinet receives TMC 2017 Communications Solutions Product of the Year Award
CallCabinet receives TMC 2020 Unified Communications Product of the Year Award
CallCabinet receives 2020 Internet Telephony Product of the Year Award
CallCabinet receives 2020 Internet Telephony Product of the Year Award
CallCabinet receives TMC 2021 Unified Communications Product of the Year Award
CallCabinet receives 2021 Internet Telephony Product of the Year Award
CallCabinet receives TMC 2019 Contact Center Technology Award
CallCabinet receives TMC 2016 Communications Solutions Product of the Year Award
CallCabinet receives 2016 Internet Telephony Product of the Year Award
CallCabinet receives TMC 2018 Cloud Computing Security Excellence Award
CallCabinet receives 2015 Internet Telephony Skype for Business Pioneer Award
CallCabinet receives 2019 Hosted VoIP Excellence Awards
CallCabinet receives TMC 2019 Communications Solutions Product of the Year Award
Are you a carrier or managed service provider?

ARE YOU A CARRIER OR SERVICE PROVIDER?

We’ve developed Atmos with you in mind.