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Feature Comparison

 Carbon
Express
Carbon
Professional
Carbon
Enterprise
Atmos & Atmos PLUS
Enhanced Call Recording (Voice Capture)
Record on Demand
Security Access Control
Advanced Search
Advanced User Management
256 AES Encryption
Enhanced Archiving
Full Backup & RedundancyOPTIONALOPTIONALOPTIONAL
Web-Based Architecture
POPI Compliant
PCI Compliant
FAIS Compliant
FICA Compliant
CPA Compliant
SSL SecurityOPTIONALOPTIONALOPTIONAL
Quality TrackerOPTIONALOPTIONALOPTIONAL
Quality ReportingOPTIONALOPTIONALOPTIONAL
CallCabinet Screen CaptureOPTIONALOPTIONALOPTIONAL
Email on Demand
Agent Note CaptureOPTIONALOPTIONALOPTIONAL
Note CaptureOPTIONAL
MS Silverlight GUI
HTML 5-based Architecture
CRM IntegrationOPTIONAL
XML/Third Party Data Tools
API Integration
Active Directory IntegrationOPTIONAL
Limit on # of Channels/Extensions60UNLIMITEDUNLIMITEDUNLIMITED
Supervisor (Access) Licenses2UNLIMITEDUNLIMITED
Reporting (Requires Quality Tracker)OPTIONALOPTIONALOPTIONAL
Advanced Security
Granular Security
Remote LinkOPTIONALOPTIONALOPTIONAL
Compliance ModuleOPTIONALOPTIONALOPTIONALOPTIONAL
VoIP Support
Analog Support
TDM Support
Telephone and email support
Email support

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