Press | Call Recording

CallCabinet Delivers Call Recording For Jabber

Atmos For Jabber Is Big News This quarter, we at CallCabinet delivered call recording and all of Atmos’ deep features to the Jabber UC platform. It’s not every day your company can say it has the only solution in a given application space, but, today is...

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How Safe Is Cloud Call Compliance?

Call compliance presents any company with a steep challenge. Compliance when migrating to the Cloud can seem even steeper. Rapid Cloud expansion has redefined global business, and at the heart of the Cloud’s unending promise is a single word: sharing. The...

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Interview with CloudCo Parnter

CallCabinet Interview with CloudCo Partner’s Mike Evanisko Recently I spoke with Mike Evanisko from our new partner company CloudCo. Click the audio link to listen. Transcript (edited for clarity) provided below.  Listen to interview CC: Hi, I’m Brian Gocher,...

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Product Development—Converting Call Recordings Part 2

In Part 1 of this piece, we covered how to convert your call recordings into leads and sales. Part 2 will show you the value of those recordings when it comes to product development and marketing content. So, with no more ado let’s go over how to tap into that...

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Leads And Sales—Converting Call Recordings Part 1

Your business thrives on leads and sales. Your company is probably sitting on a treasure trove of both without knowing it. If you record your calls for compliance and training purposes, then you’re not taking advantage of an untapped sales vein. And if you’re...

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Contenders and Pretenders: True Cloud vs. Virtual Machines

Contenders and Pretenders: True Cloud versus Virtual Machines You’re told that your hotel is right on the beach, so you assume you’ll see the water from your window. Why wouldn’t you think that? Your hotel is “on the beach”. What you’re not told is that...

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industry Recognition

A few of the industry awards we have recently received.

2015itexpo
2015itexpo
2015itexpo
badge internet telephony
badge internet telephony 2016
2017internettelephony
badge internet telephony
badge-internet-telephony
badge customer contact center 2017