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The GDPR, better known as the General Data Protection Regulation is a law ratified by the European Union in April 2016.  Many are asking why they should care about the GDPR and what it means for their company. The GDPR was designed to give individuals better control over their personal data held by companies and prevent inadvertent or purposeful disclosure of their personal data and information.


The global context precipitating the GDPR entails expanding data capture methods combined with numerous data breaches across the globe in recent years that have exposed the personal data of millions of consumers at an alarming rate. Recent studies reveal that over 50% of global companies report they are struggling significantly to make the necessary changes in how they operate to meet the rules set out by GDPR   The deadline for companies to be compliant to GDPR is May 25, 2018.  This is HUGE!


Continue reading “Big Data, Call Recording & Why the GDPR Matters”